Dignity, choice and respect are key threads running through all our services. These crucial elements combine to deliver levels of care of which we are most proud. We are keen to embrace modern technology and use our new person-centred software to help with care planning.
We know that good care comes as a direct result of highly educated, well managed, compassionate team members. Care is carefully planned in partnership with each resident, their family and other healthcare professionals. Each suite is a homely, non-institutional setting in which residents are afforded as much independence as possible. Personalised care plans are prepared for each resident after admission and are reviewed regularly so that their care reflects their own individual needs and interests.
Led by an experienced, highly qualified Matron, the Moorside team work as a close and friendly group, all striving to deliver care of the highest standards to residents. We have a Clinical Lead Nurse and a Dementia Nurse along with Registered Mental Health and General Nurses supported by Principal Care Assistants, Senior Care Assistants and Care Assistants. We invest heavily in our staff learning and development to ensure everyone has the skills, knowledge and competence needed to deliver a high standard of compassionate care.
We firmly believe that by looking after our team well, and investing in their future, they in turn are motivated and equipped to provide the best care to our residents. We are proud that so many of our team members stay with us for many years, a testament to their commitment.
The home is registered with the Care Quality Commission and has been rated as ‘good’ overall with an ‘outstanding’ rating regarding the home’s responsiveness and treatment of individual needs.
Clinical excellence, holistic care
Sensory therapies are central to our care. We strive to inspire all our residents’ senses through serving tasty home-cooked food, providing a wide range of appropriate stimulating activities including music therapy, reminiscence, our sensory garden, interacting with our Tovertafel, hand and body massage, and much more.
Strong community and family focus
We have a deep sense of community, and enjoy close relationships with local people, nurseries and colleges who visit us, and we host a Reminiscence Café for local people living with dementia.
Family values are at the heart of all that we do. Our team work diligently and do their utmost to ensure Moorside feels homely, welcoming and like a second family. Our inspirational workforce go above and beyond to ensure that their colleagues, residents, volunteers and friends work and live in a loving environment. We warmly encourage the close involvement of families of residents; indeed many remain in touch with us, even volunteering, once their loved one has passed.
Charitable values, providing peace of mind
As a charity, with no profit motive, we are able to apply our charitable value system, meaning an uncompromised commitment to care excellence.
We care for up to 31 older people providing long-term care and short-stay respite care for people living in the community. The majority of our residents require nursing care, although some residential places are available. High standards and tailored facilities combine to make Moorside the right choice. We look forward to welcoming you.
The home is registered with the Care Quality Commission and has been rated as ‘good’ overall, with an ‘outstanding’ rating regarding the home’s responsiveness and treatment of individual needs. You can download and read our full CQC Inspection Report.
To learn more about Moorside, please download our Moorside brochure here, our Perspectives of Moorside here, or our Infographic here.
For more information please telephone Moorside on 01962 854548
or email: moorside@stjohnswinchester.co.uk
